When the economy, in
its natural cycle, begins to move from up to down,
we begin to hear the “R” word
repeatedly. “The economy shows
signs of recession” or “The economy seems to be
moving toward a recession” or “The economy is
almost in a recession.”
I’m
reminded of the old saw about telling someone,
“Don’t think about an elephant,” and then watching
him struggle not to do that very
thing! Simply saying “elephant”
seems to force us to picture an elephant
in our minds. The difference is
that talking all around the word, recession, seems
all the more worrisome: “Don’t
worry about a recession” has exactly the opposite
effect. People begin worrying
about a recession.
When the economy
trends downward and fewer orders are coming in,
companies get worried as well.
As a result, they begin to look for ways to
cut costs, and one way to do that is to lay people
off.
When the number of
people being laid off increases, it means that
more people are looking for jobs.
If you are hiring, it may mean that you
have more people answering your ads.
More applicants sending in resumes and
coming in for interviews means you have more
options when it comes to filling a position, and
more options are good.
Having more applicants
apply when you post an open position is, however,
a double-edged sword. On the
plus side, more applicants should increase the
odds that you will find a well-qualified
candidate. The downside is that
you will need to be more vigilant about screening
applicants carefully.
Why? Because of the
Sinking Ship Phenomenon.
The Sinking Ship
Phenomenon
When a ship at sea
encounters a bad storm and begins to take on
water, the order goes out to lighten the load so
that the ship may more easily weather the storm
and avoid being sunk by it. A
ship at sea will lighten its load by throwing
overboard heavy things that could drag it
down. Not all heavy things,
however, are equal. Some, such
as the engines, as heavy as they are, are
essential to the ship’s survival.
It is the non-essentials (that is, items
that are not needed to steer and navigate the
ship) that are thrown overboard.
So,
too, when companies encounter the bad storm of
poor economic times. One of the
ways companies lighten their load is to lay people
off. Not all of a company’s
employees are equally important to its
survival. The people in key
positions are usually safe, as are those whose
contribution is vital to the company.
Others may be seen as less essential and
may be let go in order to lighten the company’s
financial load and ensure its
survival. Employees whose
contributions are marginal, or who are not strong
contributors, are among those most likely to be
let go. Therefore, the people
who flood onto the job market in troubled
financial times may not all be the brightest and
the best, at least in the judgment of the
company that lets them go.
Three Steps To
Better Hires In Wobbly Financial Times
For
people who are buying a used car, the Latin term
“caveat emptor” (“let the buyer beware”) warns
them to not always believe the salesman who swears
the three-year-old Mustang they are considering
buying was previously owned by a little old lady
who only drove it to church on
Sundays. And for those who are
involved in evaluating and hiring people, we can
modify the phrase to something like “caveat
hirer.” Extra care needs to be
exercised when hiring when there is a glut of
people available. Here are
three tips to help you separate the wheat from the
chaff:
1.
Leave no stone unturned in your efforts to
get to know your applicants.
Now is not the time to cut corners by
skipping over any of the steps in your selection
procedure. The cost of hiring a
supervisor or manager who doesn’t work out is
conservatively estimated as equal to his or her
annual salary.
2.
In the interview, focus on
specifics. Don’t be taken in by
general statements like, “Enhanced sales three
years in a row” on a resume.
Get the facts: exactly
how much did the person enhance sales?
Get numbers, dollar figures, sales
percentages, etc. Dig to find
out precisely what the person did to bring in
those sales.
3.
For your highly qualified candidates,
obtain a one-day work sample.
This is what one of my clients calls, “A
day in the life of one of our
managers.” Have the applicant
shadow a manager in your company for a day as if
he or she were actually doing the job, and then
get feedback from the manager that he or she
shadowed.
The Bottom Line
Economic
downturns bring both problems and
opportunities. One of the
opportunities, if you are hiring, is that you will
likely have more applicants for your open
positions. Because there may be
more people on the job market in the months ahead,
now is the time to review your selection process
and practices to be sure that you are vigilantly
following best practices in getting to know an
applicant’s strengths and weaknesses before you
make the hiring decision.