We continue this month in our on-going look at interesting personality profiles and what they mean in terms of matching the right person with the right job. As always, we’ll look first at what “red flags” to look for in the Performance Profile Report and in the interview, and then we’ll look at how to deal with this person as an applicant and as an employee.
Let’s look at some aspects of an applicant’s personality that affect how he will process and act on information. None of these preferences are inherently correct or incorrect, but they can have significant effects on behavior on the job and that’s our concern. We’ll start this month with Mr. Big Picture. By the way, Mr. Big Picture will very likely seem exceptionally thoughtful and insightful during interviews, and in a moment we will see why.
Who Is Mr. Big Picture?
Mr. Big Picture looks at any problem and the challenge it presents by first gaining an understanding of the problem’s overall context. He “knows” that facts and specifics are important, but he makes sense out of them only after he has a grasp of the big picture. His strong preference to focus on the big picture gives him the context he needs to understand how (and where) the specific facts of the situation fit in to the overall scheme of things. He finds the big picture surrounding any issue much more appealing than the nuts and bolts that make the issue work. Because of his big picture way of looking at problems, he can generate a lot of ideas about how to deal with a problem in a short period of time. If he is at the very top of the organization chart, he will be they guy who says, “Make it so,” and he won’t be very interested in the nuts and bolts of how that happens.
Why Is Mr. Big Picture A Potential Problem?
Mr. Big Picture sounds great, doesn’t he? (Full disclosure: there is more than a little of Mr. Big Picture in my profile!) Seriously, the Mr. Big Pictures of the world expand our view of problems and possibilities; they can be creative, exceptionally productive, and visionary leaders. There is a downside, however; Mr. Big Picture will have difficulty with deadlines, with keeping accurate and complete records, and with following up on subordinates’ activities to monitor their performance consistently. I’m not saying that Mr. Big Picture cannot do these things, but he will have to learn to overcome his strong personal preferences over and over in order to do them.
You Know You Are Going To Interview A Mr. Big Picture When…
When a candidate’s Performance Profile has the combination of a low (4 or less) rating on “Organization/Structure/Planning,” and a high rating (7 or greater) on “Big Picture Orientation,” then you are dealing with a person with a strong preference for dealing with ideas, problems, and situations at a conceptual level. This is Mr. Big Picture, and he will be able to grasp quickly what the problem is all about, but he will have difficulty making a detailed plan for handling the problem and then he will have equal difficulty executing the plan.
What Is It About These Characteristics That Produces This Preference?
Ratings of “4” or below on “Organization/Structure/Planning” tells us this person puts a higher value on just leaping in and starting a project than he does on planning and preparing for it, which he typically sees as a waste of (his) time. Individuals at this end of the OSP characteristic are more spontaneous; they like to think on their feet, and they rise to the challenges presented by jumping into projects. The lower the rating on this characteristic, the more likely this person is to be disorganized. On the other hand, there are situations that demand spontaneity; these people can be responsive and effective in fluid situations that others, who may tend to over-think a situation, cannot.
The “Big Picture Orientation” characteristic addresses a slightly different personal preference. Individuals whose ratings are “7” or greater tend to need to understand any new situation by focusing on overall goals before they can effectively begin to work on solutions. These people are extremely effective at keeping the overall mission or vision of an organization uppermost in their minds; they do not get bogged down in minutiae or in following established procedures regardless of whether or not they work.
When they are combined in this particular way (low ratings on OSP and high ratings on Big Picture Orientation), however, they create a strong preference for unstructured, blue-sky thinking and immediate action based on that thinking. What gets lost is the “brake” of checking the facts, creating a plan, and then working the plan.
How To Deal With Mr. Big Picture, The Applicant
Mr. Big Picture usually makes a good impression in the interview. His ability to take the large view of a subject or problem that is presented to him can bring to light previously unapparent connections and relationships. He is good at spotting new opportunities and is excited by the process of unearthing them. His enthusiasm for new ways of doing things is contagious. He talks a great game. However, playing that game is more of a challenge for him. Your job, as the interviewer, is to find out how aware he is of this potential problem in his work style, and what he has learned to do about it.
Interview Questions
Mr. Big Picture doesn’t like to deal with details. They just aren’t as interesting as the big picture. Ask open-ended questions to find out how he monitors his performance and controls his preference, such as, “When a problem occurs, it is important to solve it in a timely manner and to understand its implications. Which do you like to focus on first, solving the problem or thinking about its implications?” Follow up with, “Describe a situation in which you made a decision too quickly. What did you do about it?”
Listen for answers that indicate a willingness to be flexible about which approach to use, depending on the specific circumstances. What you want to hear is that Mr. Big Picture knows himself, and has learned to manage his strong personal preference to understand the problem, see the solution, and then move on.
In addition, Mr. Big Picture’s preference for gaining an understanding of the big picture will often lead him to think that he is organized because he understands the full nature of the problem or issue. As a result, he will spend little time putting pencil to paper (or fingers to keyboard) to create a written plan for how to approach the issue or problem. To find out if this is likely to be a problem, ask something like: “Tell me how you organize for a typical work day.”
Listen for answers that indicate that he has learned to spend an appropriate amount of time organizing his day, in spite of a natural preference not to do so. Answers that suggest that the person just “leaps in and begins” without spending time in planning and preparation may indicate a person whose effectiveness is diminished by his impulsiveness.
Look At His Work History
A string of short tenure jobs may indicate that his tendency to see solutions and let others handle implementation may be limiting his effectiveness.
Call His Reference
As always, try to reach a previous supervisor or coworker and ask how he handled difficult situations and awkward conversations like terminations and reprimands. Ask about his ability to meet deadlines and to finish special projects in a timely manner. Ask also about his attention to details and the accuracy of his paperwork.
Mr. Big Picture On The Job
Mr. Big Picture will bring his strengths to bear most effectively in a job that requires creativity, such as new product development or sales. This is not to say that he cannot do other kinds of jobs; his interests or other characteristics may lead him in another direction. But he will need to have learned to manage his strong internal preferences to be effective.
Mr. Big Picture + High Intelligence = Mr. Problem Solver. If Mr. Big Picture is also exceptionally bright, his intellect can make his ability to see all aspects of a problem a strong asset. He will be better able than most to think outside both conceptual and real-world boundaries of most problems.
Mr. Big Picture + High Sociability = Salesperson. This combination of characteristics will give Mr. Big Picture an edge when it comes to finding solutions to customers’ problems and in turning their objections into reasons to buy. He will be “fast on his feet” in a sales situation and insightful about others’ needs.
What’s The Solution? I NEED Mr. Big Picture
Rather than try to teach this old dog new tricks, provide him with a detail-oriented partner or support person who is strong enough to hold him accountable for sticking with a calendar to meet daily obligations and to help with planning and preparation.
The Final Word
We talk about different personality profiles because personality affects behavior, but I caution you to remember that it does not always predict it. Strong personality characteristics can have an exaggerated effect on an organization, and that’s why we talk in this newsletter series about the good, the bad, and the…not so good. Remember, the Mr. Big Pictures of the world are the individuals who can get us all outside the box, thinking about old problems in new ways. The trick is to get him in the right place at the right time.